Class Policy
Our goal is to create a nurturing, supportive, and safe environment for our community. To maintain that, we have a few guidelines to follow:
CANCELLATIONS
We understand that life can be unpredictable. Thank you for respecting our safety policy and honoring our strict 2-hour cancellation policy for all bookings. Please note that all cancellations or changes received via email are not valid. All cancellations or changes must be managed online or via Yoga Space New York app at least 2 hours prior to your booking to avoid forfeiting your credit.
Early cancellations: Cancellations or changes made before 2 hours of the booking time are considered early cancellations and are eligible for a full credit refund.
Late cancellations: Cancellations or changes made within 2 hours of the booking time are considered late cancellations are not eligible for a credit or refund. They are subject to a $10 late cancellation fee.
ARRIVAL TIME
Please arrive 10-15 minutes early for a smooth check-in experience. Due to the nature of our door system, late arrivals will not be accommodated.
LATE ARRIVALS AND NO-SHOWS
All no-shows and late arrivals are not eligible for a credit or refund. All no-shows and late arrivals are subjected to a $15 no-show fee.
REFUND POLICY
All sales are final.
Service Sales: All forms of membership and gift cards are non-refundable and non-transferable. Drop ins are non-refundable.
CELL PHONES
We promote a tech-free space at Yoga Space for your safety and out of respect for the instructor teaching. Please leave your phone with your belongings and on silent mode while in class.
NO PERFUME
Out of respect for all clients, please do not wear perfume during classes.
CONSENT TO HANDS-ON ADJUSTMENTS
Consent is a requirement for all physical touch in our studio. All clients have the right to consensual practice and will be given the option to anonymously give consent for hands-on adjustments.
MINORS
Minors under the age of 18 must always be accompanied by an adult. Minors under the age of 13 are not permitted at Yoga Space.
PRENATAL AND POSTNATAL
Prenatal clients are recommended to participate in only slow-paced gentle classes in the first trimester.
Postnatal clients are asked to receive verbal permission from their obstetrician, General Practitioner, or midwife prior to commencing Yoga classes.
MEMBERSHIP COMMITMENTS
All membership options are valid at all three Yoga Space locations, except our 1-week free offer for our Long Island City location.
The membership begins on the day of purchase.
Opt for a three-month commitment or no minimum commitment for any auto-renew membership.
Memberships will continue to automatically renew until cancelled. Please contact us via email hi@yogaspace.nyc to cancel your membership.
Early auto-renew three-month commitment membership cancellation fee $50.
If a cancellation request is made via email after payment has been processed, members will be subject to up to a $30 Late Membership Cancellation fee.
Members can request a membership suspension via email. Pauses must be for a minimum of 14 days and a maximum of 60 days. Your request will be processed within 24 hours, and a confirmation email will be sent to you upon processing. Please provide us with a 48 hour notice of all membership pauses.
All sales are final.